Our Policies

At EdenArts, we are committed to delivering quality, transparency, and an outstanding customer experience. Our goal is to ensure that every interaction—whether in our showroom, online, or during a personal consultation—is professional, smooth, and reliable.

To support clear processes and mutual trust, we have established clear business policies. These policies explain how we operate, the standards we uphold, and what our customers can expect from us—from initial consultation and ordering to delivery, service, warranty, and after-sales support.

Our policies are designed to:

• ensure transparent and fair business practices

• prevent misunderstandings

• maintain a consistently high level of service

• support both private and professional customers effectively

We encourage you to take a moment to carefully review the following information, as it forms an important part of our cooperation. Should you have any questions or require clarification on specific points, our team will be happy to assist you.

At EdenArts, customer service is not a one-time transaction but a long-term commitment. Your trust is our responsibility and our motivation.

For further information or personal assistance, please feel free to contact us directly—we are always happy to help.